12/3/2024 · Outsourcing

Outcome Pilots in 48 Weeks

Stand up managed services with SOPs, SLAs/QA, and dashboards. Hit go/no-go with clarity and change control.

Pilots prove reliability. Define SOPs, SLAs/QA, and dashboards up front. Lock change control.

Pilot cadence

  • Week 1: scope lock, runbook artifacts, owners.
  • Weeks 23: stand-up, calibration, sampling plans.
  • Weeks 46: steady state, dashboards, risks.
  • Week 8: go/no-go with costs and options.

Outcomes beat seat counts when the system is clear.

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