Sub-Processors

Transparency registry of vendors that may process customer data on our behalf. Includes service roles, regions, and last update. Updated regularly.

Vendor Registry

VendorRoleRegion(s)Last Update
AWSCloud infrastructure (compute, storage, DB)US-East, US-West2024-12-01
Microsoft AzureCloud infrastructure (backup, AI services)US2024-12-01
Google WorkspaceEmail, docs, collaborationUS2024-12-01
Atlassian (Jira/Confluence)Ticketing, documentationUS2024-12-01
TwilioSMS, voice, notificationsUS2024-12-01
StripeBilling & payments (PCI-DSS scoped)US2024-12-01
SalesforceCRM, case managementUS2024-12-01
ZendeskCustomer support ticketing (where scoped)US2024-12-01

This list may change. Customers will be notified according to contract terms.

FAQs

How often is this registry updated?

Quarterly, or sooner if a new vendor is onboarded or scope/region changes.

How will we be notified of updates?

Customer notification email and change log entry. Critical changes: 30 days prior notice.

Can vendors be scoped out?

Yes. Depending on your contract, certain vendors can be excluded or restricted by environment.

Need vendor diligence?

We provide evidence packs, contracts, and security attestations for all listed sub-processors.